Support Services

Support Services

Our services don’t stop with order fulfillment. We also provide:

Call center

Your toll-fee 800 line rings into Midpoint’s call center and we answer in your name.

Our CSRs take orders and provide customer service.

Your customers will be as satisfied as if they had called your corporate headquarters (and they’ll never know that they haven’t!)

Accounts Receivable

You can process your own customer payments before sending us the order to fill. But we are happy to handle this part of the process for you as well.

Credit card payments. Our order-processing system will link directly to your existing merchant account. We will process your customers’ credit card payments, with the money depositing directly into your bank account.

Check payments: Customers mail their checks directly to Midpoint, and we apply the payment information in our system. We can even send the checks directly to your bank for deposit to your account.

Collections: We can print and mail your monthly statements, and make reminder calls to your over-due accounts

Marketing

Direct mail: Our experienced marketing team can help with copywriting, design and setup, mailing list management, printing and lettershop processing.

Promotions: Special mailings and projects are our specialty.

Midpoint National was founded in 1988 as an order fulfillment services provider. From the outset we built the business by creating customized IT systems and technology to meet unique client needs.

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