Support Services
Support Services
Our services don’t stop with order fulfillment. We also provide:
Call center
Your toll-fee 800 line rings into Midpoint’s call center and we answer in your name.
Our CSRs take orders and provide customer service.
Your customers will be as satisfied as if they had called your corporate headquarters (and they’ll never know that they haven’t!)
Accounts Receivable
Credit card payments. Our order-processing system will link directly to your existing merchant account. We will process your customers’ credit card payments, with the money depositing directly into your bank account.
Check payments: Customers mail their checks directly to Midpoint, and we apply the payment information in our system. We can even send the checks directly to your bank for deposit to your account.
Collections: We can print and mail your monthly statements, and make reminder calls to your over-due accounts
Marketing
Promotions: Special mailings and projects are our specialty.
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